Privacy Policy

Introduction

ConnectSys Pvt Ltd respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your personal data when you use our website, mobile application, and other online services including *.logibee.net, *.logibee.in, *.logibee.ai, *.logibee.io, *.logibee.co, *.logibee.org (collectively “Sites”). Your use of our services constitutes acceptance of this Privacy Policy. If you do not accept this Policy, please do not use our services.

What is Personal Data?

We define personal data as information identifying or relating to an individual, such as name, contact info, government-issued IDs, location data, employment information, and any other non-public data linked to you.

Information We Collect

User Submissions: When you subscribe, request demos, download materials, provide feedback, register for events, or apply for jobs, we collect data you provide such as your name, email, phone number, resume, and other relevant details.
Service Use Data: We collect geolocation, device, usage, and shipment tracking data during your use of the Sites and apps, including background GPS data to enable core logistics functionalities.
Cookies & Tracking: We may use cookies and similar technologies to enhance user experience and analyze site usage.
We do not collect sensitive data such as racial or ethnic origin, political opinions, health, or biometric data unless explicitly provided and legally consented.

Use of Data

To provide and improve our logistics and related services.
To communicate offers, updates, and marketing material relevant to your interests; you may opt-out anytime.
To personalize demos, webinars, and customer service interactions.
To meet legal and regulatory requirements.

Third-Party Sharing

We share data internally and with trusted service providers under strict contracts ensuring confidentiality and compliance with data protection laws. Data may be transferred across borders complying with applicable safeguards including EU Standard Contractual Clauses.

We do not sell or lease personal data to third parties. Data disclosures to law enforcement or regulators occur only when legally obligated.

Third-party links on our Sites are not governed by this Policy; please review their separate privacy policies.

Subprocessors

Our subprocessors include SaaS vendors for hosting, email, CRM, billing, customer support, and analysis. They must comply with data protection laws and our contractual privacy terms.

Your Data Rights

You have rights including:

Right to access, rectify, delete, or restrict processing of your personal data.
Right to data portability.
Right to object to processing, including direct marketing.
Right to withdraw consent anytime.
Requests can be made by contacting us at info@logibee.ai. We respond promptly within applicable legal timelines.

Profiling and Automated Decision Making

We do not use personal data for automated decisions producing legal or similarly significant effects without your explicit consent.

Data Security

We implement comprehensive security measures (technical, operational, managerial) to protect data. However, no system is completely secure, and we advise protecting your login credentials. We commit to notify data subjects and authorities promptly in the event of a significant data breach.

Data Retention

We retain personal data only as long as necessary for service provision, legal compliance, or legitimate business needs. You may request deletion at any time subject to contractual or legal retention obligations.

Changes to This Privacy Policy

We may update this Policy occasionally. Material changes are communicated via email or Site notifications. You are responsible for reviewing this Policy regularly.

Complaints

Contact info@logibee.ai for questions or complaints related to data privacy. If unsatisfied with our response, you can escalate to relevant data protection authorities.