Branding with Logistics Management Tip #1: Real time delivery tracking and visibility
Customers are insanely curious about where their delivery is. Not knowing about the status of their parcels generates anxiety and makes the customers uneasy, which is not good for business. Real-time shipment delivery tracking is a great way to ease customer anxiety about their orders. By letting them know the estimated time of arrival and the current location of the parcel, they can rest assured that their package is on its way. With Logibee’s automation capabilities, you can share a tracking URL with your customers, using which they can get a minute to minute update about the location of their parcel. Connect with us for a comprehensive demo
Branding with Logistics Management Tip#3: Shipment verification before delivery
Delivering a damaged parcel can signal a completely wrong picture to the customers. Most manufacturers advise their customers not to accept any parcel that is damaged. It is a bitter post purchase experience for customers to ask for replacement or to schedule a return. You can reduce post purchase dissonance, by taking accountability for a damaged parcel. With Logibee’s automation capabilities, a driver partner can inspect a parcel before delivery and flag it as unsuitable for delivery. The back office is notified of this in real time and can take measures to communicate with customers. Logibee even has pre-built communication sequences that help them to notify customers and coordinate an effort with new delivery ETAs with a few simple clicks. .
Conclusion: Your perfect technology logistics partner
Logibee has many features that work together to create a smooth delivery experience for your customers, helping you to build trust and loyalty with them. Connect with us to learn more about how we can help you enhance your brand's equity.
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